Privacy Policy

Last updated: April 2026

1. Overview

Expats Germany ("we", "us", "our") is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information in compliance with the EU General Data Protection Regulation (GDPR).

2. Data Controller

Expats Germany
[Address]
[City], Germany
Email: [Email Address]

3. Data We Collect

We may collect the following personal data:

  • Contact form submissions: name, email address, phone number, message content, and selected service/city preferences
  • Website usage data: anonymized analytics data including pages visited, time on site, and referral source
  • Consultation bookings: name, email, phone, relocation details

4. How We Use Your Data

  • To respond to your inquiries and provide requested services
  • To improve our website and services
  • To send relevant information about our services (only with your consent)

5. Legal Basis for Processing (GDPR Art. 6)

  • Consent (Art. 6(1)(a)): When you submit a contact form or book a consultation
  • Legitimate interest (Art. 6(1)(f)): Website analytics for service improvement
  • Contract performance (Art. 6(1)(b)): When processing data to deliver our services

6. Third-Party Services

We use the following third-party services that may process personal data:

  • Web3Forms: Contact form processing (data processed in accordance with their privacy policy)
  • Google Fonts: Font loading (loaded with privacy-preserving techniques)
  • Cloudflare: Website hosting and CDN

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data (Art. 15 GDPR)
  • Rectify inaccurate data (Art. 16 GDPR)
  • Request deletion of your data (Art. 17 GDPR)
  • Restrict processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Object to processing (Art. 21 GDPR)
  • Withdraw consent at any time (Art. 7(3) GDPR)

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form data is retained for up to 12 months unless a longer retention period is required for ongoing service delivery.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Contact & Complaints

For data protection inquiries, contact us at [Email Address]. You also have the right to lodge a complaint with a data protection supervisory authority.

Note: This is a placeholder privacy policy. Please consult with a legal professional to ensure it fully meets your specific GDPR obligations and accurately reflects your data processing practices.